Terms of service

Effective Date: May 14th, 2026

Welcome to Auril Studio. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General

This website is operated by AURIL STUDIO. Throughout the site, the terms “we”, “us”, and “our” refer to Auril Studio.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding agreements
  • The information provided by you is accurate and complete

3. Products & Services

We make every effort to display product details, descriptions, and pricing accurately. However:

  • Slight variations in color, finish, or appearance may occur due to photography, lighting, screen settings, or handcrafted work
  • Product availability may change without notice
  • We reserve the right to discontinue products at any time

We reserve the right to limit quantities or refuse orders at our discretion.

4. Pricing & Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

We reserve the right to modify pricing at any time without prior notice.

Payments are processed securely through trusted third-party payment gateway providers. We do not store complete payment card or banking details on our servers.

5. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email/message. This does not guarantee acceptance of the order.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities purchased
  • Reject suspicious or fraudulent transactions
  • Request additional verification before processing orders

Orders once shipped cannot be cancelled.

6. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and may vary due to:

  • Courier delays
  • Weather conditions
  • Operational issues
  • Public holidays
  • Incorrect shipping information provided by customers

Auril Studio shall not be liable for delays beyond our reasonable control.

Customers are responsible for providing accurate shipping details.

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Refund & Return Policy available on the website.

Products once sold are generally non-returnable except for damaged, defective, or incorrect items received.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or accounts
  • Interfere with website security or functionality
  • Upload malicious software or harmful code
  • Misuse promotions, discounts, or referral systems

We reserve the right to suspend or terminate access for violations of these Terms.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand elements
  • Product images
  • Designs
  • Graphics
  • Text
  • Videos
  • Website layout

is the property of Auril Studio and protected under applicable intellectual property laws.

Unauthorized reproduction, copying, or commercial use is prohibited without written permission.

10. Third-Party Services & Links

Our website may contain links to third-party websites or services. We are not responsible for:

  • Third-party content
  • Privacy practices
  • Transactions conducted outside our platform

Use of third-party services is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Auril Studio shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays or service interruptions
  • Unauthorized access to customer information
  • Issues arising from third-party services or courier partners

Our total liability shall not exceed the amount paid for the relevant order.

12. Indemnification

You agree to indemnify and hold harmless Auril Studio, its owners, employees, affiliates, and service providers from any claims, liabilities, damages, losses, or expenses arising from:

  • Your violation of these Terms
  • Misuse of the website
  • Violation of applicable laws or third-party rights

13. Privacy

Your use of the website is also governed by our Privacy Policy available on the website.

14. Force Majeure

Auril Studio shall not be held responsible for failure or delay in performance caused by events beyond reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Internet failures
  • Strikes
  • Pandemics
  • Supply chain disruptions

15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

16. Contact Information

AURIL STUDIO

Address:
First Floor, PL-42, Aashopalav Bunglow,
Rangoli Chokdi, Velanja,
Surat, 394150, Gujarat, India

Email: support@aurilstudio.com
Support Hours: Monday – Saturday (9:00 AM – 6:00 PM)